Privacy Policy

Your privacy is important to yellowtaxi.no. We want you to understand how we handle data about you.
This privacy policy explains:

• What personal data we collect.
• How we collect it.
• What we use it for.

What is Personal Data?

Personal data is any information that can directly or indirectly be linked to a physical person, including, for example, name, postal address, email address, IP address, and mobile number.

Who is Responsible for Processing?

yellowtaxi.no, Gamle leirdals vei 16, 1081, under the daily manager, is responsible for the personal data processed for the purposes outlined below. This means that we are primarily responsible and accountable under data protection laws. A company that processes data on our behalf is called a data processor. When we use a data processor, we ensure there are agreements in place to regulate how they may handle the data they access.

What Personal Data Do We Process?

We collect personal data in the following categories:

• Basic information such as name and contact details
• Demographic information
• Customer relationship information, such as inquiries to our customer service
• Information about website visits (including date and time, type of computer or mobile phone, operating system and browser, IP addresses, screen size, etc.)
• Information related to license applications, transfer requests from other providers, and applications for driver jobs (CV, driver’s license, taxi license, and certificates)
• Other information collected based on your consent. You will receive specific information about what data we collect and its purpose when we ask for your consent.

How Do We Obtain Personal Data About You?

We collect data in several ways:

• Directly from you: when you subscribe to/order our services or contact our customer center. This data is necessary for us to provide the service you request or to follow up on your inquiries.
• Indirectly from you: when you use our services, such as our websites. This data is important for improving and tailoring the services we offer you.
• From other sources: when you interact with our partners through distribution channels or if your information is available in public records. This data is crucial for improving and personalizing the services we offer you.
• Social Media: when you interact with our Facebook page, follow us on Facebook, contact us through Facebook chat, or share, like, or comment on our posts. We are joint data controllers with Facebook for this information. Read more about Facebook’s data practices in their privacy policy.

What Do We Use Personal Data For?

yellowtaxi.no processes all personal data with care and according to applicable laws. We use personal data for the following purposes:

• To fulfill services, orders, or other contracts that the registered party is part of, such as completing your booking for a taxi ride made on yellowtaxi.no.
• To comply with legal obligations that yellowtaxi.no is required to meet, such as accounting or providing information to authorities as required by law.
• For job applications, we use personal data to evaluate candidates for positions with us.
• To improve our products and websites, and for internal business purposes.
• To provide service updates, follow-up, or feedback requests.
• For marketing purposes, with your consent, including newsletters or tailored offers for our premium services.

What Are Our Legal Grounds for Processing Your Personal Data?

Our processing of your personal data may be based on one or more of the following grounds:

• Your consent
• Fulfillment of a contract
• Legal obligation
• Protection of vital interests
• Public interest tasks
• Legitimate interests of yellowtaxi.no

How Do We Secure Your Personal Data?

We have established routines and measures to ensure that unauthorized individuals do not gain access to your personal data and that all data processing complies with current laws.

Who Do We Share Personal Data With?

yellowtaxi.no does not sell personal data to third parties. Personal data is generally not shared with third parties, except within the company group or with subcontractors to fulfill agreed services. We have data processing agreements that regulate access and use of data.

How Long Do We Retain Personal Data?

We retain your personal data as long as necessary for the purposes for which it was collected or as legally required. Anonymized data can be retained indefinitely as it no longer identifies individuals.

Your Rights

Data protection laws grant you rights such as access, rectification, and deletion of personal data stored about you. To correct or delete your data, please contact us at [email protected].

Use of Cookies

We use cookies and similar technologies on our websites. These help us tailor content for you. You can read more about our use of cookies at yellowtaxi.no.

Changes to This Privacy Policy

Our services are constantly evolving. We may update this privacy policy. If we make significant changes, we may notify you by email or on the website.

Last updated

We update this policy periodically, so please check this page regularly. Last updated on 31/10/24.

YELLOW TAXI AS - 932 510 707 - Gamle leirdals vei 16, 1081 Oslo